Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and gcup3 ("gcup3", "the Platform", "we", "us", "our"), the operator of the online sports betting and casino platform accessible at gcup3.cam. By registering an account, accessing the Platform, or placing any wager or bet, you unconditionally confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with any additional rules, policies, or guidelines published by gcup3 from time to time.

These Terms apply to all users of gcup3, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations from which the Platform is accessed. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account.

The following terms carry the meanings assigned below wherever they appear in this agreement.

Access to gcup3 is available only to individuals who satisfy all of the following eligibility criteria at the time of registration and at all subsequent times during which the Account remains active:

• You are a natural person of at least 21 years of age. Minors are strictly prohibited from registering or using the Platform in any capacity.
• You have full legal capacity to enter into a binding contract under the laws applicable to you.
• You are accessing the Platform on your own behalf, not as an agent, employee, or representative of any other person or entity.
• You understand and accept that gambling involves financial risk, and you are using only funds you can afford to lose.
• You are not a current employee, contractor, officer, or director of gcup3 or any affiliate or subsidiary entity.
• You have not previously been excluded or permanently suspended from gcup3 or any affiliated platform.
• You are not residing in or accessing the Platform from a jurisdiction in which online gambling is specifically prohibited by applicable law, including jurisdictions where holding an account is a criminal offence.

Each Player may register and maintain one Account on the Platform. Registration requires the submission of accurate and complete personal information, including full legal name, date of birth, residential address, email address, and a preferred payment method. Players are responsible for maintaining the accuracy of all information provided and for updating the Platform promptly if any details change.

gcup3 reserves the right to request supporting documentation at any time to verify the accuracy of registration information. Acceptable documents include a valid Malaysian national identity card (MyKad), passport, or government-issued photo identification, together with proof of address not older than three months, such as a utility bill or bank statement issued in Malaysia.

You are solely responsible for maintaining the confidentiality of your Account credentials. gcup3 accepts no liability for any loss arising from unauthorised access to an Account where proper security measures were not maintained by the Player. If you suspect that your credentials have been compromised, you must notify gcup3 support immediately via the Live Chat channel or email.

gcup3 accepts deposits via the following payment methods, subject to availability and the limits set out below. Deposits must be made from a payment method registered in the Player's own name. Third-party deposits are not accepted and will be reversed.

Processing times stated above are estimates only. Actual crediting times may be longer during maintenance windows, periods of high transaction volume, or where additional verification is required. gcup3 does not accept responsibility for delays attributable to payment service providers, banking institutions, or blockchain network congestion.

All deposited funds are held in accounts separate from gcup3 operational funds. Deposits do not accrue interest. By depositing, you confirm that the funds are from a legal and legitimate source and are free from any third-party encumbrances.

Players may request withdrawals of Real Money Funds at any time, subject to the following conditions:

• KYC verification has been successfully completed.
• The withdrawal amount does not exceed the verified Account balance after deducting any Bonus Funds subject to incomplete wagering requirements.
• The requested withdrawal method is the same method used for the most recent deposit of equivalent or greater value, where technically possible.
• No active fraud or security investigation applies to the Account.

Minimum withdrawal amount: RM 50 per transaction. Maximum single withdrawal: RM 100,000. Players requiring withdrawals above this threshold should contact the VIP support team to arrange a multi-stage transaction.

gcup3 targets the following processing timelines after internal approval: e-wallets (Touch 'n Go eWallet, Boost, GrabPay) within 5 minutes; DuitNow and FPX bank transfers within 5–15 minutes; direct bank wire within 15–60 minutes. These are targets, not guarantees. Bank processing schedules and public holidays in Malaysia may affect actual receipt times.

Bets accepted by gcup3 are binding upon confirmation. Once a wager has been accepted and a Bet ID generated, the Player may not unilaterally cancel or reverse it except where the Platform's Cash Out feature is available and the Player elects to use it within the permitted timeframe.

All sports betting markets, including Liga Super Malaysia fixtures, English Premier League matches, UFC events, and other competitions, are governed by the specific sports-rules document applicable to each competition, which is made available in the account Help section. Where a conflict exists between the sports-specific rules and these Terms, these Terms shall prevail unless the sports-specific rules explicitly state otherwise.

Casino game outcomes are determined by certified random number generation systems. gcup3 does not control individual game outcomes. Published RTP percentages represent theoretical long-term averages and do not guarantee individual session results.

gcup3 reserves the right to void any wager where it is determined that the bet was placed in error, following a technical fault, or as part of any coordinated advantage-play strategy inconsistent with normal recreational play. Voided bets result in the stake being returned to the Account balance.

Promotional offers made available by gcup3 are subject to the specific terms published with each offer, in addition to the general principles set out in this clause. In the event of any inconsistency, the offer-specific terms take precedence for matters directly addressed by them.

• Bonus Funds are credited separately from Real Money Funds and are clearly identified in the Account balance.
• Wagering requirements must be completed before Bonus Funds and associated winnings can be transferred to Real Money status and withdrawn.
• gcup3 applies a default wagering requirement of 20x the bonus amount unless a different requirement is stated in the individual offer.
• Wagering contributions vary by product: sports betting typically contributes 100%; live casino contributes 20%; certain games may contribute 0%. The full contribution table is published in the promotions terms section of the Platform.
• Players may only hold one active welcome bonus at a time. Attempting to claim the same promotional offer from multiple Accounts constitutes a breach of these Terms.
• gcup3 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice to players not yet enrolled in the offer.

The following activities are expressly prohibited on the Platform. Engaging in any of these activities constitutes a material breach of these Terms and may result in immediate Account suspension, permanent closure, forfeiture of balances, and referral to relevant law enforcement authorities:

• Registering an Account using false, fabricated, or another person's identity documents.
• Using automation software, bots, scripts, or any other artificial means to interact with the Platform.
• Exploiting software errors, display bugs, or other technical defects to gain an unfair advantage.
• Engaging in matched betting, arbitrage betting, or any structured strategy designed to systematically extract promotional value without genuine recreational engagement.
• Using the Platform to launder funds or to facilitate any transaction that constitutes a criminal offence under Malaysian law or any other applicable jurisdiction.
• Sharing Account credentials, allowing another person to operate your Account, or operating an Account on behalf of a third party.
• Engaging in any form of collusion with other players in table games, poker, or other competitive formats offered by the Platform.
• Reverse-engineering, decompiling, or otherwise attempting to access the Platform's source code or proprietary systems.

All content on the Platform, including but not limited to text, graphics, logos, icons, images, software, and design elements, is the property of gcup3 or its licensed content partners and is protected by applicable intellectual property laws. No part of the Platform may be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written consent of gcup3.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial, recreational purposes only. This licence does not include the right to collect or use any product listings or descriptions, to make any derivative use of the Platform or its content, or to use data mining, robots, or similar data gathering and extraction tools.

To the fullest extent permitted by applicable law, gcup3's total aggregate liability to any Player arising from or in connection with their Account or use of the Platform shall not exceed the amount deposited by that Player in the 30 days preceding the event giving rise to the liability claim.

gcup3 is not liable for any indirect, incidental, special, consequential, or punitive losses, including loss of profits, loss of data, or loss of opportunity, arising from the Player's use of or inability to access the Platform. This limitation applies regardless of whether gcup3 was advised of the possibility of such losses.

gcup3 does not warrant that the Platform will be continuously available, error-free, or free from technical interruptions. Scheduled maintenance and unplanned outages may affect access. Bets that cannot be confirmed due to a technical failure before settlement may be voided and the stake returned.

The collection, use, storage, and protection of personal information in connection with Account registration, payment processing, and Platform usage are governed by the gcup3 Privacy Policy, which forms part of this agreement and is incorporated by reference. By registering an Account, you expressly acknowledge and consent to the data practices described in the Privacy Policy.

gcup3 will not sell your personal data to third parties. Information may be shared with regulated payment service providers, licensed KYC verification partners, and regulatory authorities where disclosure is required by applicable law.

gcup3 is committed to providing a safe, controlled entertainment environment for adult players. The Platform offers the following tools, which are accessible at no cost to all registered Players through the Account Settings panel:

• Deposit Limits: Set daily, weekly, or monthly caps on total deposits. Reductions take effect immediately; increases require a minimum 24-hour cooling period.
• Loss Limits: Cap total net losses over a chosen period to prevent chasing behaviour.
• Session Time Alerts: Automated notifications after 30, 60, or a custom number of minutes of continuous play.
• Cooling-Off Periods: Temporary suspension of Account access for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanent removal of access. Players must contact the support team directly to activate permanent self-exclusion. gcup3 honours all self-exclusion requests without exception.

If gambling is causing you distress, contact your support services. These Terms reference, on a text-only informational basis, the following organisations that provide assistance to individuals affected by problem gambling in Malaysia and internationally: Talian Kasih 15999 (Malaysia), and GamCare (international). gcup3 is not affiliated with or responsible for any third-party support organisations.

Full details of the Platform's responsible gambling programme are available on the dedicated Responsible Gambling page.

gcup3 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion in the following circumstances, without prior notice:

• Material breach of any provision of these Terms.
• Suspected fraud, money laundering, or other criminal activity.
• Provision of false, misleading, or unverifiable registration information.
• Failure to complete KYC verification within the requested timeframe.
• A court order, regulatory direction, or other legally binding requirement compelling restriction of the Account.
• Detection of a prohibited conduct pattern as described in Clause 9.

Where an Account is closed without fault on the part of the Player, gcup3 will return the verified Real Money balance within a reasonable period not exceeding 14 business days. Bonus Funds are non-returnable in all circumstances. Where closure follows a breach, the disposition of funds will be determined by the nature and severity of the breach.

Players wishing to close their own Account voluntarily may do so at any time by submitting a written closure request via the Live Chat or email support channel. Voluntary closure requests will be processed within 3 business days.

gcup3 may amend these Terms at any time. Material amendments — those that affect Player rights, deposit and withdrawal conditions, or wagering requirements — will be communicated by email to all registered Account holders at least seven days before the amended Terms take effect. Non-material amendments, including clarifications, corrections to typographical errors, or additions of new payment methods, take effect immediately upon publication on the Platform.

Continued use of the Platform following the effective date of any amendment constitutes the Player's unconditional acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and may request Account closure with return of your verified Real Money balance.

These Terms are governed by and construed in accordance with the laws applicable to the jurisdiction under which gcup3's international gaming licence is issued. Players from Malaysia acknowledge that this governing law may differ from Malaysian domestic law and accept that choice of law accordingly.

In the event of any dispute arising between the Player and gcup3, the parties agree to attempt resolution through gcup3's internal complaints procedure as a first step. A formal complaint may be submitted in writing via the email address provided in Clause 17. gcup3 will acknowledge formal complaints within 5 business days and provide a substantive response within 28 business days.

Where a dispute cannot be resolved through the internal procedure, gcup3 will cooperate with any dispute resolution service recognised by its licensing authority. Nothing in these Terms prevents a Player from seeking remedies available to them under applicable consumer protection legislation.

If you have any questions, concerns, or formal complaints relating to these Terms and Conditions or to the operation of your Account, please contact gcup3 using any of the following methods:

• Live Chat: Available 24/7 directly through the Platform interface. Typical response time under 3 minutes.
• Email Support: [email protected] — for formal complaints and document submissions. Responses within 24–48 hours.
• VIP Telephone Support: Mon – Sun, 9:00 AM – 11:00 PM MYT (UTC+8). Available to Silver and Gold loyalty tier members.

For responsible gambling inquiries, including requests to activate self-exclusion or deposit limits, please contact the support team and identify your request as a responsible gambling matter. These requests are handled with priority.